Information and decision making process: Institutional Analysis Offices in Chilean universities.

Authors

  • Felipe Rivera Universidad Alberto Hurtado
  • Pablo Astudillo Universidad Alberto Hurtado
  • Enrique Fernández Universidad Alberto Hurtado

DOI:

https://doi.org/10.31619/caledu.n30.176

Keywords:

higher education, institutional analysis, organizational self-reflection

Abstract

This article analyzes the creation and functioning of Institutional Analysis Offices which are increasingly important in Chilean universities. This research is based on interviews and surveys carried out in 13 institutions during 2007. Their main findings indicate that these Institutional Analysis Offices have become central units for information processing, relation to the environment, self-reflection and deviation corrections. Their creation, however, represents some complexities.

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Published

2009-04-18

Issue

No. 30 (2009): Revista Calidad en la Educación

Section

RESEARCH PAPERS

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